When it comes to countertop ice makers, nugget ice has become incredibly popular. Nugget ice—also called chewable ice—is known for its soft, crunchy texture that’s perfect for drinks and snacking. The GE Profile Opal 2.0 XL with its 1-gallon side tank promises plenty of this prized ice at home. Here’s an honest and detailed look at whether it delivers.
Right out of the box, the Opal 2.0 XL impresses with its modern design. Available in stainless steel or black stainless, it fits well in most kitchens. However, at roughly 17 inches tall and 16 inches deep, it’s bigger than typical countertop ice makers. You’ll need space above and behind for proper ventilation.
Setup is straightforward. Once unpacked, you just plug it in, attach the side water tank, and fill it. The side tank boosts the water capacity to one gallon, significantly reducing how often you need to refill it. This is especially handy if you use ice often or host gatherings regularly.
Within about 15 minutes, the first nuggets drop into the bin. Unlike traditional cubes, nugget ice is softer, crunchier, and easier to chew—perfect for soda, cocktails, or simply chewing on a hot day. This ice absorbs drink flavors quickly, making beverages extra tasty.
Performance-wise, the Opal 2.0 XL produces around 1.6 pounds of ice per hour. That translates into roughly 38 pounds daily. Its internal bin can hold about 3 pounds at once, enough for regular home use or small gatherings. If ice melts inside the bin, it automatically recycles the water back into the reservoir, reducing waste and keeping ice fresh. This recycling feature also prevents clumping, a common issue in other ice machines.
An important consideration is noise. This machine does produce sound—it’s quieter than older models but still noticeable. You’ll hear water cycling, ice dropping, and the occasional hum. It’s acceptable for kitchen areas but could disrupt sleep or movie watching in quieter spaces. If you’re sensitive to noise, think carefully about placement.
A unique selling point is the built-in Wi-Fi and compatibility with GE’s SmartHQ app. The app lets you monitor ice levels, schedule ice-making times, or start a cycle remotely. It also integrates smoothly with Alexa or Google Home. If you’re into smart home gadgets, you’ll appreciate this connectivity.
Cleaning is another key point. Ice makers, particularly nugget machines, require regular maintenance. GE recommends weekly rinsing of the bin and monthly descaling. Some users have reported mold or mineral build-up if this isn’t done consistently. The machine includes a self-cleaning function, which simplifies the process significantly. Using filtered or distilled water can help reduce scaling and extend intervals between cleanings.
In terms of durability, reviews vary. Most users report excellent performance early on. Yet, some have mentioned issues after extended use. A small number experienced problems within the first year, such as sensor malfunctions or decreased ice production. GE provides a limited one-year warranty, but given the higher price, you might consider an extended warranty for peace of mind.
Temperature and climate can also influence the Opal 2.0 XL’s efficiency. It tends to run warm due to the refrigeration components. In hotter environments, the machine may slow down, and ice can melt faster in the bin. Cooler, ventilated spaces improve performance significantly.
As for pricing, the Opal 2.0 XL sits at the premium end. Regular retail is around $600 to $700, but frequent promotions can lower the cost to about $500. It’s a sizable investment, making it worth assessing your ice usage carefully. If nugget ice is something your household consistently enjoys, the cost may be justifiable.
Overall, user satisfaction is high. Owners praise the ice quality and production rate, especially the chewable texture. Many report guests commenting positively, highlighting the machine as a conversation piece during parties. However, potential buyers must weigh the higher initial cost, regular maintenance needs, and the noise factor against their specific needs and usage frequency.
Who Should Consider Buying
If nugget ice is important to you, this model is likely worth it. It’s ideal if your family regularly consumes ice or you host events often. Smart-home enthusiasts will enjoy the app integration, and the large side tank means fewer interruptions for refilling.
Who Might Want to Skip
If ice isn’t a daily essential or you dislike regular appliance upkeep, the Opal 2.0 XL might feel like more trouble than it’s worth. The size, noise, and cost may also deter casual users or those with limited kitchen space.
In conclusion, the GE Profile Opal 2.0 XL Nugget Ice Maker is a strong option if nugget ice is a priority in your home. It’s well-suited for frequent use, parties, and households that value chewable ice. But if you prefer low-maintenance appliances or only occasionally use ice, consider simpler, less expensive models.

Perfect crunchy ice every time. Well-suited for frequent use, parties, and households that value chewable ice.